Support is the Heartbeat of FAE.
FAE want your watch to function for as long as physically possible. This requires factory support at reasonable prices.
FAE are here to help tend to your watch. FAE watches are good at being fixed. FAE watches like being worked on.
Annual Maintenance
Critical to the long-term functioning of your watch is its Annual Maintenance.
FAE love to attend to your mechanical watch’s Annual Maintenance. With FAE, its easy and affordable: Annual Maintenace is always priced at 30 minutes of service, even though we spend quite a bit more time than this on your beloved watch. This way, its always affordable, which means your watch has a greater chance of recieving its Annual Maintenance.
Skipping Annual Maintenance is like skipping oil changes for your car. There may be no immediate impact to skipping an oil change, but eventually your engine will freeze up without oil.
Watchmaker
Email your FAE Watchmaker, using watchmaker@fae.earth
You can also reach out to @faewatchcompany on Instagram